Service-Oriented Lawyer: Communication in the Modern Era

Online Class material is 100% online, accessible by all standard web browsers. Use your desktop, laptop, tablet, or smartphone--your progress will by synced across all devices.

On-Demand The class is fully asynchronous. Do the work at your own pace, turn in your assignment when you're ready, and get instant feedback via model answers and video review sessions.

Interactive Learn with dynamic, interactive modules that keep you engaged in active learning using a variety of learning modes.

Experiential Includes practical assessments throughout the class, plus a capstone assignment where you apply your skills in the context of a real-world matter.

Overview

This course exposes students to a range of common forms of communication present in the modern law firm environment, from emails, texts, and chats to web-based calling systems such as Zoom. The course illustrates the characteristics of professional communication, both verbal and in writing. It also covers the art of crafting a professional email, irrespective of its purpose. The course identifies the appropriate contexts for text and chat in the workplace and raises important considerations about social media communication. The course identifies special communication considerations in an increasingly virtual world, including the importance of proactive communication, general expectations for timing and responsiveness, methods to connect and communicate with partners and peers in a work-from-home environment, and advice on working effectively with cross-country teams. The course concludes by discussing etiquette on web-based calling platforms.

Objectives

Upon completion of this course, participants will be able to:

Communicate professionally, both verbally and in writing.
Avoid the pitfalls of communication on social media and in public.
Optimize your communication for the remote workspace.
Communicate proactively and in a timely manner.
Understand Zoom etiquette and how to maximize opportunities to connect and communicate in a remote work environment.

Instructors Who Practice What They Teach

Adriel Sanders

x-Bryan Cave Leighton Paisner

David Case

x-White & Case; x-Orrick

Doug Young

x-Baker McKenzie; x-White & Case

Aaron Melville

Global Head of Tech Transactions, Uber; x-Disney; x-O’Melveny; x-Weil Gotshal

Chris Drews

x-Disney

Julie Ryan

Head of Experiential Learning, AltaClaro; x-Akin Gump; x-Clifford Chance

Mick Galvin

x-Sidley; x-Allen & Overy

Stephen Kaplitt

x-Weil Gotshal; x-Cadwalader

Clara Duffield

x-Baker McKenzie

Mike Shea

x-Baker McKenzie, x-Morrison & Foerster

John Babcock

Partner, Waldrep Wall

Success Stories

"I think this is a gamechanger for training. Associates can benefit from the guidance of real practitioners and learn in a low stakes environment."

Anjie Vichayanonda Associate, Haynes & Boone LLP

"As an experienced practitioner who has worked in both AmLaw 100 and public company, in-house environments, the training AltaClaro provided helped supplement my knowledge of corporate law."

Ryan Nayar Legal Counsel, Centrica

Interested in this Class?

Our master classes are delivered in an experiential "bootcamp" framework. Students participate in small cohorts that go through the learning materials, assignments, and live review sessions together with experienced practitioner-instructors.

We serve law firms of all sizes, individual professionals, and groups of professionals (in-house departments, networks, and associations). Find out more about how we can help you.

Service-Oriented Lawyer: Communication in the Modern Era - Introduction

Class Content

Overview

Objectives

Simulation Exercise

CLE Credit

Preview

The AltaClaro Difference

Effective Learning with ROI--Backed by Education Science

Step 1: Learn

Step 2: Do

Step 3: Review